Helpline Sexual Abuse:


0800-22 55 530 Free of charge and anonymous

details Office hours:Monday, Wednesday, Friday: 9.00 a.m. until 2.00 p.m.Tuesday, Thursday: 3.00 p.m. until 8.00 p.m.(Except on public holidays and on 24th and 31st December.)
Calls will be answered anonymously. In this context, both, the calling parties and also the team working at the helpline Sexual Abuse will remain anonymous. Compliance with data protection provisions will be guaranteed at any time.
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Online assaults

Why do perpetrators use the new media as platform for sexual abuse?

Mobiles and the internet are part of everyday life, and that even goes for many primary pupils. However, their naïve innocence makes children and minors vulnerable to unpleasant experiences in the realm of the new media. Information about sexual violence must therefore always address the possibilities of digital communication. 

Many offenders use the same strategies online they use in the direct contact with children and minors. They build a relationship with girls and boys mainly via social networks such as facebook or chatrooms. It is easy to fake an online identity - and it makes it easier for the offenders to get what they want.  They manage, partly by using clever strategies, to make the girl or boy undress and touch themselves before a webcam. This manipulation is known as “grooming“.   

What should I do if I chance across child pornography pictures on the internet?

If you chance across child pornographic contents while surfing on the internet, you should report this to the youth protection hotline or the joint complaints hotline of the Association of the German Internet Industry (eco) and the Voluntary Self-monitoring by Multimedia Service Providers (FSM,

What can I do as an adult to protect children or adolescents?

Parents should explore the internet together with their children, watch as they take their first steps and agree with them house rules for using the internet. This means, for instance, registering primary schoolers on safe sites (see listed links). As girls and boys grow up, it becomes progressively more important to negotiate which sites they are allowed to visit or not, how much screentime they are allowed, what they may do and whom they are allowed to befriend online.

General rule: Do not be overanxious, but vigilant. Bans on using the internet altogether can cause girls and boys to navigate the web without their attachment figures knowing it so that they are unlikely to open up about any negative experiences they have had. Mothers and fathers should show interest in the websites or social networking sites their children participate in and should ask questions if they have a gut feeling that something is not quite right. 

Where can those affected turn to?

When children and minors have been molested online, they and their families can access assistance services and possibilities to report on the website of the internet child protection centre "I-KiZ – Zentrum für Kinderschutz im Internet or at

An online counselling service on sexual violence in the new media has been set up for youth at

Sexueller Missbrauch

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